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Privacy Policy

A legal disclaimer

At 2fly, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

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This website and its content are provided for general information and business purposes only. While we aim to keep information accurate and up to date, 2fly makes no warranties or representations of any kind regarding completeness, accuracy, reliability, or availability.

To the fullest extent permitted by law, 2fly shall not be liable for any loss or damage arising from the use of this website or reliance on its content.

Privacy Policy

1. Who We Are

2fly is a creative collective offering services including photography, videography, hair services, design, events, and clothing.

If you have any questions about this policy, you can contact us at:
Email: [your email here]

2. What Information We Collect

We may collect and process the following data:

  • Personal details – name, email address, phone number

  • Booking information – service requests, appointments, preferences

  • Payment information – processed securely through third-party providers (we do not store full payment details)

  • Technical data – IP address, browser type, device information

  • Usage data – how you use our website

3. How We Use Your Information

We use your data to:

  • Provide and manage our services

  • Respond to enquiries and bookings

  • Process payments

  • Improve our website and user experience

  • Send updates or relevant information (only where appropriate)

4. Legal Basis for Processing

Under UK data protection law, we rely on the following legal bases:

  • Contract – to provide services you request

  • Legitimate interests – to improve our services and website

  • Consent – where you have agreed to receive communications

  • Legal obligation – where required by law

5. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties where necessary, including:

  • Payment providers

  • Booking or website platforms (e.g. Wix, Shopify)

  • Service providers who help us operate our business

All third parties are required to respect your data and keep it secure.

6. Data Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.

However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We only keep your personal data for as long as necessary to:

  • Fulfil the purpose it was collected for

  • Meet legal, accounting, or reporting requirements

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise any of these rights, contact us at:
Email: [your email here]

9. Cookies

Our website may use cookies to improve your experience.

You can control or disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

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